Welcome to Sudocaz Returns is a scheme provided by respective sellers directly under the policy in terms of which the options of exchange , replacement and/or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Do refer the respective item’s applicable return policy on the product page. -Return pick up and processing. In case of returns, during the pick-up, the product will be checked for any damages, scratches, dents, tears or holes. The product should be intact and undamaged. In case of returns where you would like items to be picked up from a different address, the address can only be changed if pick up service is available at the new address. We take the responsibility Of Our Customers for safety very seriously. We are proud that ours is one of the safest product categories.